Privacy Policy

1. Introduction

Welcome to NovusGrid ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your data when you visit our website www.novusgrid.io or use our digital marketing, social media, and creative design services.

2. Information We Collect

We collect personal data and non-personal data when you interact with our website, request a consultation, or partner with us for marketing campaigns.

• Identity & Contact Information: Name, email address, phone number, and social media handles provided when completing consultation or project inquiry forms.
• Business Data: Business name, website URL, industry type, and current marketing/creative challenges provided for audits or strategy generation.
• Technical & Usage Data: IP address, browser type, operating system, and data on how you interact with our website (e.g., page views, session duration) gathered via analytics tools.

3. How We Use Your Information

We utilize the collected information to deliver, maintain, and optimize our agency services, including:

• Generating customized social media and growth strategy proposals.
• Communicating regarding project updates, campaign performance, and scheduled consultations.
• Improving our website layout, performance, and visitor experience.
• Complying with applicable legal processes and regulatory obligations.

4. Cookies and Tracking

We use cookies and similar tracking technologies to analyze traffic, remember user preferences, and personalize your experience on our website. You can adjust your browser settings to reject cookies, though some features of our site may not function optimally as a result.

5. Data Sharing and Transfers

NovusGrid does not sell, trade, or rent your personal information to third parties. We may share data with verified third-party processors under strict confidentiality terms to help operate our business, including:

• Hosting and server infrastructure providers.
• Web analytics platforms (e.g., Google Analytics).
• Customer relationship management (CRM) and email notification systems.

6. Data Security

We implement industry-standard administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of internet transmission or electronic storage is entirely secure.

7. Your Rights

Depending on your location, you may have rights under local privacy regulations (such as GDPR or CCPA) regarding your personal data. You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, please contact us at contact@novusgrid.io.

8. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have questions, concerns, or feedback regarding this Privacy Policy or our data handling practices, please reach out to us at:

NovusGrid
Email: contact@novusgrid.io
Phone: +91 63671 31627
Website: www.novusgrid.io